This Privacy Policy explains how Strait Resolve collects, uses, discloses, and protects personal data in connection with straitresolve.college. It applies to information handled through the site and related communications.
Subject to legal limits, you may ask to access, correct, or delete your personal data, and you may object to or restrict certain processing. Where we rely on your consent, you may withdraw it for future processing. Some requests may be declined if we must keep the data for legal, security, or operational reasons.
To make a privacy request, provide enough detail for us to identify the relevant data and the action you want us to take. We may ask for additional information to verify your identity or to understand the scope of the request before responding.
We retain personal data for the period needed to provide the site, manage inquiries, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When data is no longer required, we delete it, anonymise it, or take other appropriate steps to limit further use.
If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the date it is posted unless stated otherwise.
We may collect identifiers and contact details, account or inquiry information, dispute-related details you choose to provide, payment or transaction references where relevant, device and browser data, and usage information. In a financial disputes context, this may include information needed to assess a matter, respond to a request, or manage communications.
We collect personal data directly from forms, messages, and other submissions you make to us. We also receive data from your browser or device, from service providers that support the site, and from records created when you view pages, submit requests, or otherwise interact with the site.
We may use essential cookies to support basic site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You can usually control cookies through your browser settings, including blocking or deleting them. Some site functions may not work properly if cookies are disabled. Where required, we may also present a cookie choice mechanism for certain categories of cookies.
We use personal data to operate and secure the site, respond to enquiries, manage communications, assess and handle dispute-related matters, maintain records, monitor usage, improve site performance, prevent misuse, and comply with legal or regulatory obligations. We may also use data to support internal administration and to enforce our terms or protect our interests.
We may share personal data with hosting, security, analytics, communications, and other operational providers that assist us in running the site. We may also share information with professional advisers or counterparties involved in a financial dispute where that is necessary for the matter being handled. These parties are expected to use the data only for the services or purpose for which it was disclosed.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or support the handling of a dispute or investigation. We may also share data where disclosure is necessary to establish, exercise, or defend legal claims.
